About Us

All of our associates are well trained, resourceful individuals utilizing only the most ethical and best practices in business today. Our work is completed meticulously, and on time, and we don't just stop at the numbers. We look behind them for efficiencies and hidden opportunities. We are always looking for better ways to provide our services and we have the expertise and resources to solve today's business challenges. We partner with our clients to provide a wide range of capabilities and advice.

Lorraine Kennedy

Lorraine Kennedy formed Support Plus in 1990 to meet the needs of small to medium sized businesses in accounting, finance and marketing, as well as in mergers and acquisitions. Her understanding of the wants and needs of entrepreneurs has helped scores of clients become more financially fit and independent.

Lorraine began her career in the financial sector at GE Capital. She later worked with a variety of small and medium sized companies as well as GTE (now Verizon).
 
A Norwalk native, she attended Sacred Heart University in Fairfield and received a B.S. in Business and an M.A.T. in Business Education. She has taken CEU classes in "DOL Overtime Rules and Other Employment Traps to Avoid," "Managing Human Resources Issues" and "401(k) A Retirement Plan Option."

Lorraine is involved in the Westport community, which she has called home since 1993. She previously served on the board of the China Care Foundation and the Westport/Weston YMCA Water Rats Swim Team, and is currently on the Board of the Connecticut Braille Association, and is a USA Certified Swim Referee. Lorraine is also a Notary Public.
 
In 2014 the Girl Scouts of Connecticut awarded Lorraine the National Volunteer of Excellence Award. She has also been active with the Westport Soccer Association, Family & Children’s Agency, the Staples Music Parents Association, the Minute Man Yacht Club, PTAs, and numerous other organizations.

Lorraine and her two daughters live in Westport, CT.

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​​Lorraine has published articles in Parenting News and New York Baby and is the co-author of Building A Stellar Business: A Structured Guide to Financial Success. This essential book helps small companies improve every financial aspect of their business.

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​Inside Business Weekly catches up with Lorraine

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Lori Marrone

Lori Tiani-Marrone joined Support Plus in 2014 and brings extensive entrepreneurial business experience with her. In 2000, Lori founded The Gingerbread House of Milford, a successful day care business her stepdaughter continues to run. For over 11 years, she also owned and managed multiple locations for two franchises, The Little Gym and Snip-its. These experiences give Lori a unique perspective and empathy for small business clients, as well as knowledge of the daily record keeping functions a successful small business needs.
 
Before owning her own businesses, Lori worked in the corporate office of Dress Barn in Stamford, and for UST of Greenwich. Her responsibilities included recruiting, benefits administration, human resources and employee relations.
 
Lori earned her BS in Human Development and Family Studies with a Minor in Human Resources Management from the University of Connecticut in Storrs. She has taken CEU classes in "DOL Overtime Rules and Other Employment Traps to Avoid," "Managing Human Resources Issues" and "401(k) A Retirement Plan Option." 
 
A lifetime Connecticut resident, Lori’s hometown is Stamford. She currently resides in Milford with her husband and two daughters and is also a Zumba enthusiast.

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Joann Cohen

JoAnn Cohen was born in St. James, NY, a seaside village on the North Shore of Long Island. She received her Bachelor of Science degree from SUNY Oneonta in 1986, and earned a Master of Business Administration at Hofstra University in 1988.
 
After college, JoAnn worked for Jefferies & Co. in equity sales, Bear Stearns in retail brokerage, and for J.P. Morgan, where she was responsible for financial reporting.
 
JoAnn joined Support Plus in 2016. In addition to her experience at top-tier financial firms, she offers clients her skills of organization and attention to detail, as well as her talent for working with numbers.
 
JoAnn and her husband have a daughter and live in Weston, CT, where she volunteers for the Skyliners Synchronized Skating Team and wildlife in crisis. Other members of JoAnn’s family include a dog and a guinea pig.​

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Amy Tiani

​​Amy joined​ ​Support​ ​Plus in 2017. 
 
She​ ​began​ ​her​ ​career​ ​as​ ​a​ ​Front​ ​End​ ​Manager ​at​ ​Staples, where ​she was​ ​responsible ​​for delivering ​exceptional​ ​customer​ ​service​ ​while​ ​maintaining​ ​a​ ​busy​ ​store,​ supervising ​a​ ​large​ ​staff and​ handling daily​ ​bookkeeping.​ ​After​ ​that, Amy ​worked ​as​ ​an Executive​ ​Assistant​ ​at​ ​the​ ​City​ ​of​ ​White​ ​Plains​​ Law​ ​Department, where ​she​ ​had​ ​to maintain​ ​a​ ​high​ ​level​ ​of​ ​confidentiality​​ while​ ​making​ ​sure​ ​the​ office​ ​ran smoothly ​and​ ​efficiently.​ ​​Most recently,​ ​Amy​ ​worked​ ​as​ ​a​ ​Billing​ Manager​ ​at​ ​Metro Business​ ​Systems.
 
Amy​ ​is​ ​very​ ​involved ​in​ ​her​ ​community, especially ​​volunteering at the​ ​PTA, ​where she ​organizes and ​runs​ ​fundraising​ ​events. ​​​​She​ ​lives​ ​in​ ​Trumbull​ ​with her husband, ​children​​ and​ ​two​ ​dogs. ​​In her spare time, ​Amy​ ​loves​ ​to​ ​cook ​and ​spend​ ​time​ ​with​ ​family​ ​and​ ​friends.

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Sarah Bollman

Sarah joined Support Plus in 2018, where she brings bookkeeping and office management experience across several industries. 

Sarah’s early corporate career was as a product manager, handling logistics and licensing for Ethan Allen and The Ralph Lauren Home. She spent 11 years in New York City as the office manager for St. Charles of New York, where she was the liaison between clients, installers and the design team.

With the arrival of two children, Sarah worked in Connecticut, in the recruiting and real estate fields.  She joined CT Farm Fresh Express and assisted the owner in all facets of the business for over 7 years: marketing, purveying, website development and bookkeeping. 

Her local involvement in the swimming community connected her to the positions she enjoys today:  sales and marketing for a software/technology company, Beyond Lucid Technologies and support services for Support Plus.

In her spare time, Sarah works as a swimming official—traveling to national swim meets and officiating for local clubs, high schools, college meets and the Special Olympics. She is also a member of a semi-professional choir, enjoys running and kettlebells, and volunteers for a Community Supported Agriculture (CSA) distribution site. 

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Joanna Triscari

Joanna Triscari came to Support Plus in 2023 as a Senior Accounts Payable Specialist and a generalist Bookkeeper.  Her previous duties included processing and paying expense reports; monthly reconciliation and closing; matching, coding and aging invoices for timely vendor payment; and resolving accounts payable disputes with vendors.

In-between her jobs as Senior Accounting Coordinator at Telonic Berkeley, Inc., in Laguna Beach, CA, and Zenemed, Inc., in Los Angeles, Joanna worked for Northwestern University and the University of Notre Dame in their Office of International Studies. 

Joanna has an AD in Financial Accounting from St. Louis Community College and a BA from Adam Mickiewicz University.  Joanna is also Quickbooks Online Certified.  As a native of Poznan, Poland is fluent in Polish and Spanish. 

But Joanna’s most fulfilling job was as a stay-at-home mom for her two boys in Westport, where she was book fair chairperson, school library volunteer and Executive Board Member of the Coleytown PTA.

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Kaitlin Savino

Kaitlin joined Support Plus in 2024. Kaitlin received her Bachelor of Science in Finance with minors in Spanish and International Business in 2005 from the University of Delaware.

Her previous experience includes account reconciliation, reporting and performance analysis for individual and institutional clients at Alliance Bernstein.

Kaitlin lives in Trumbull with her husband, three children and two dogs. She is actively involved in her children’s schools and stays busy with their many sporting events! 

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Loretta Schoff

Loretta has an established business specializing in supporting small businesses with solutions-based services. She creates and manages websites, email marketing campaigns, newsletters, eCommerce platforms, social media engagement, bookkeeping, invoicing, account reconciliation, vendor accounts and account management. She works with QuickBooks Desktop and Online, Pulse Commerce, Constant Contact, Canva Pro, MS Office Suite, WordPress, and other applications.
 
She has worked with Support Plus for years, including creating and managing our website and logo, and in client support.
 
Prior to establishing her own business, Loretta worked in New York City as a Recruiting Director for a major law firm, as a VP of Sales & Marketing for a software company, and as Operations Director for ExecuNet in Norwalk, CT.
 
She lives in Florida with her husband, Steve, working remotely for multiple clients and assisting onsite when the need arises. Their daughter is a recent graduate from the University of Florida, working in Public Relations in New York City.

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Karen Reilly

Karen joined Support Plus in 2024, bringing a wealth of experience in accounting and financial management. She has known Lorraine for many years and was honored to connect her with her very first client when Support Plus LLC began.

With a background that includes over three decades of expertise, Karen owned and operated Reilly Accounting Service Inc., supporting a diverse client base with their accounting needs. Her clients included family trusts, health-related publishing, restaurants, real estate ventures, creative professionals, and more.

Karen’s career includes roles such as Credit & Collection Manager for a manufacturing firm, Accounting Manager for the development of the St. Andrews Golf Community, and Controller for a North American Van Lines subsidiary in Norwalk, CT. She also served as Controller for the Boys and Girls Club of Greenwich, transitioning from a longstanding client relationship to an in-house role for several years.

Originally from Connecticut, Karen later moved to California to manage the financial interests of a family trust and related ventures. Since 2016, she has been based in St. Petersburg, FL. After years of extensive travel with her late husband, she is now enjoying time with her new puppy, Trevi, and soaking in the Florida lifestyle with family and friends.

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LaWanza Holder

LaWanza joins Support Plus with more than two decades of experience in Nonprofit finance and operations. She helps mission-driven organizations strengthen their financial systems, navigate compliance, and operate more efficiently. Known for a collaborative, hands-on approach, LaWanza specializes in accounting, budgeting, human resources, and grants management, working closely with leadership teams and staff to achieve financial and operational goals.

A New York native, LaWanza has lived in Connecticut for the past 16 years and currently resides in Bridgeport with her husband and their three children. She is a Certified Nonprofit Accounting Professional (CNAP) with a Bachelor’s degree in Accounting, bringing both technical expertise and a passion for supporting impactful work. LaWanza serves on the board of Greenfield Hill Congregational Church and enjoys being active in the communities she aligns herself with.

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